Terms of Service

These Terms of Service govern your access to and use of the websites, trading facilities and related services operated by CrownFX Markets Ltd ("CrownFX", "we", "us"). By registering an account or using our services you agree to be bound by these terms together with our account agreements and schedules.

Eligibility. You must be at least 18 years old and legally able to enter into binding contracts. Our services are not directed at residents of the USA or any jurisdiction where their use would be contrary to local law or regulation.

Your account. You are responsible for the accuracy of the information you provide, for safeguarding your login credentials and for all activity under your account. We may request identity and address verification documents at onboarding and at any time thereafter.

Trading. All orders are executed in accordance with our execution arrangements. Prices, spreads, commissions, swap rates and leverage are published in the client portal and may change with market conditions. We may, acting reasonably, adjust margin requirements, restrict new positions or close positions where required for risk management or by law.

Prohibited conduct. Abusive trading practices, including exploitation of pricing latencies or errors, money laundering, use of stolen instruments or misrepresentation of identity, will result in account termination and may be reported to authorities.

Liability. To the maximum extent permitted by law, CrownFX is not liable for losses arising from market movements, connectivity failures outside our control or your trading decisions. Nothing in these terms excludes liability that cannot be excluded by law.

Termination. Either party may close the relationship at any time. Closure does not affect accrued rights and obligations. Balances are returned after open positions are closed and applicable checks are completed.

Privacy Policy

This policy explains how CrownFX Markets Ltd collects, uses and protects your personal data when you visit our websites or use our services.

What we collect. Identity and contact details, verification documents, financial and transactional information, device and usage data, and communications with our support team.

Why we use it. To open and administer your account, verify your identity, comply with anti-money-laundering and other legal obligations, process deposits and withdrawals, improve our services and, with your consent, send you marketing communications you can opt out of at any time.

Sharing. We share data only with service providers who support our operations, such as payment processors, identity verification providers and our trading technology partners, and with regulators and authorities where required by law. We never sell your personal data.

Security and retention. Data is encrypted in transit, access is restricted on a need-to-know basis, and records are retained only as long as required for legal and regulatory purposes.

Your rights. Subject to applicable law you may request access to, correction of or deletion of your personal data, and you may object to or restrict certain processing. Contact support@crownfx.com to exercise these rights.

Risk Disclosure

Trading leveraged over-the-counter products such as foreign exchange, metals, indices, energies and cryptocurrency CFDs carries a high level of risk to your capital and may not be suitable for every investor.

Leverage risk. Leverage magnifies both profits and losses. A small adverse market movement can result in the loss of your entire deposited capital. You should never trade with funds you cannot afford to lose.

Market risk. Prices can move rapidly and gap through requested levels during volatile conditions, news events and periods of reduced liquidity. Stop orders are not guaranteed unless expressly stated.

Product risk. OTC derivatives are not traded on an exchange and you have no rights to the underlying asset. Cryptocurrency markets operate around the clock and can be exceptionally volatile.

No advice. Content published by CrownFX, including blog posts and market commentary, is provided for information and education only and does not constitute investment advice or a recommendation. Past performance is not a reliable indicator of future results.

Before trading, make sure you fully understand the risks involved in light of your objectives, financial situation and experience, and seek independent professional advice where needed.

AML Policy

CrownFX Markets Ltd maintains a risk-based anti-money-laundering and counter-terrorist-financing program designed to meet applicable legal and regulatory requirements.

Customer due diligence. We verify the identity of every client before activating a live account, screen clients against sanctions and politically exposed person lists, and apply enhanced due diligence to higher-risk relationships.

Monitoring. Transactions are monitored on an ongoing basis for unusual patterns. Deposits must originate from sources in the client's own name, and withdrawals are returned to the originating source wherever possible.

Reporting. Suspicious activity is escalated to our compliance function and reported to the relevant authorities where required. We do not accept cash deposits or anonymous funding instruments.

Record keeping. Identification and transaction records are retained for the periods required by applicable law.

Questions about this program can be directed to support@crownfx.com.